We support everything from “Help! My mouse doesn’t work!” to “How can I connect all 60 of my locations together so we can work as a team?” If you’re not sure if it’s something we do, ask!
Request Portal
Here you can submit a support request, or if you’re the point of contact, you can review the requests that are open for your business on an SSL encrypted, secure portal. If you would like to view an existing ticket, please have your ticket tracking ID ready.
Pay an Invoice
Pay your bill via our Secure PayPal Portal. If you’re uncomfortable with paying your bill online, you can also phone in a credit card number to our office, mail in a check, or give us a call and inform us that you have a check waiting, and we’ll stop by to pick it up.
Our Services
Here’s a list of some of the things we do on a regular basis. This is not a complete list, by far… but it should give you a general idea of our solutions.
Troubleshooting:
Hardware Troubleshooting Hardware Issues Software Problem Solving Malware and Spyware Cleanup
Security:
Total IT Security Backup Solutions Disaster Recovery Spam Management Antivirus & Antispyware Management Firewalling
Consulting
Training
Networking Platforms
Wireless Networking
IT Support
Due to repeated abuses of our contact form system, we have disabled this feature.
If you are a customer, please use our Help Desk or contact us via phone.
If this is an emergency, please leave a voicemail. We monitor voicemail even during non-business hours.
If you are not a customer but would like to learn more about Magnus IT, please contact us via phone.
Thank you!
